Abandoned Car, Removal -
Department of Sanitation

(212) 219-8090

Access-A-Ride

(646) 252-5252
(877) 337-2017 - Toll Free

• Brooklyn
• Bronx
• Manhattan
• Staten Island
• Queens

(718) 250-5900
(718) 329-7859
(212) 828-7100
(718) 448-7326
(718) 286-7500

AIDS Hotline
Department of Health

(800) TALK-HIV / 825-5448
(212) 676-2388 - TTY

Alternate Side Parking Information
Department of Transportation

Dial 311or (212) NEW-YORK - outside NYC (212) 504-4115 TTY

Alzheimer's Center and Long-Term Care

(212) 442-3086 / 442-1000

Arson Hotline

(800) FIRE TIP / 347-3847
(718) 722-3600

Authorized Parking & Permits
Department of Transportation

Dial 311or (212) NEW-YORK - outside NYC (212) 504-4115 TTY

Birth Certificates: 1910 to the present - DOH
If born in 1909 or before - Municipal Archives

(212) 788-4520
(212) 788-8580

Brokers or Realtors Consumer Complaints
NY Department of State

(212) 417-5748

Cable Television Consumer Complaints

(718) 403-1200

Child Abuse & Neglect Reports

(800) 342-3720
(518) 474-8740 outside NYC
(800) 638-5163 - TTY

Community Action Center - NYC Comptroller's Office

(212) 669-3916
(212) 669-3450 - TTY
(800) 800-6385 - Outside of NYC

Civilian Complaint Review Board

(800) 341-CCRB / (800) 341-2272

Commission on Human Rights Bias Hotline
Discrimination

(212) NO-2_BIAS / 662-2427
(212) 306-7450

(212) 487-4444
(212) 487-4481 - Spanish
(212) 487-4488 - Chinese
(718) 286-2996 - Korean
(212) 487-4465 - TTY

Crisis Counseling & Referrals

(212) 219-5599
(800) 942-6906
(800) 942-6908 - Spanish

Death Certificate: 1949 to the Present - DOH
1948 and Before - Municipal Archives

(212) 788-4520
(212) 788-8580

Department for the Aging

(212) 442-1000

Domestic Violence & Emergency Intervention Services

(800) 621-HOPE / (800) 621-4673
(800) 942-6906 - 24 hours
(800) 942-6908 - Spanish

Drug Addict Assistance: NYS Substance
Abuse Services 24-Hour Hotline

(800) 522-5353 - 8am - 10pm
(800) LIFENET - 24 hours

Drug Sale Complaint: 24-hour Hotline
New York Police Department

(888) 374-3784
(212) 374-DRUG

Elderly Crime Victims Resource Center

(212) 442-3103

Electrical Outage, Steam Leak or Complaint about
Construction Noise

(212) 683-0862 - Con Edison
(800) 490-0025 - LIPA

Emergency Children's Services (after working hrs.)
Administration for Children Services

(212) 966-8000

Emergency Housing Services Bureau
Housing Preservation & Development

(212) 863-8540

Environmental Control Board

(718) 298-7300

Environmental Protection: (Water, Sewer, Air, Noise)

(718) DEP-HELP / 337-4357

Finance Department/Taxpayer Assistance Unit
Business & Excise Taxes:
Tax Liens Sales Ombudsman

(718) 935-9500
(718) 935-6000
(718) 694-0424
(718) 935-6500 - TTY

Health Department - New York City

(212) 442-9666

Heat/Hot Water/Housing Complaints - 24 hours
Housing Preservation & Development

(212) 824-4328
(212) 863-5504 - TTY

Home Care Complaint Line (City Operated Agencies)

(212) 835-7507

(212) 227-2810
(212) 331-4553
(212) 442-1000 - 60 yrs + older

Homeless Services - Emergency Assistance Hotline

(800) 994-6494

Housing Authority (NYC): Information

(212) 306-3000

Housing Code Enforcement
Housing Preservation & Development

(212) 863-8600

Housing & Community Renewal (DHCR)
Complaints: Rent-Regulated Apartments

(718) 739-6400

Housing Court:

• Manhattan

• Bronx

• Brooklyn

• Queens

(212) 374-8411

(718) 466-3025

(718) 643-7916

(718) 262-7145

Housing Emergency Repairs (Nights & Weekends)
Housing Preservation & Development

(212) 289-8000

Internal Revenue Service

(800) 829-1040

Lead Poisoning

(212) BAN-LEAD / 226-5323

Marriage License

• Manhattan: (8:30AM - 4:00PM
• Bronx: (9:00AM - 4:00PM)
• Brooklyn: (9:00AM - 4:00PM)
• Queens: (8:30AM - 4:00PM)
• Staten Island: (9:00AM - 4:00PM)

(212) 669-2400
(718) 590-5307
(718) 802-3585
(718) 286-2829
(718) 816-2290

Medicaid Information - NYC

(877) 472-8411

New York State Department of Taxation

(800) 225-5829

Parking Meters, Defective
Department of Transportation

Dial 311or (212) NEW-YORK - outside NYC (212) 504-4115 TTY

Parking Violations Bureau

(718) 422-7800 or 488-5710
(718) 802-3555 - TTY

Parks Department:
tree trimming or removal of dead tree

(212) 360-TREE (8733)
(800) 201-PARK (7275)

Partnership for the Homeless

(800) 438-0055
(212) 645-3444

People with Disabilities
Mayor's Office - NYC

(212) 788-2830
(212) 788-2838 - TTY

Pest Control - General Complaints
- NYC Housing Authority Residents

(212) 442-9666
(212) 306-3000

Poison Control

(212) POISONS / 764-6767
(800) 222-1222
(212) VENENOS - Spanish
(212) 689-9014 - TTY

Potholes & Sidewalk Repairs

Dial 311or (212) NEW-YORK - outside NYC (212) 504-4115 TTY

Quality of Life Hotline

(888) 677-LIFE / 677-5433

Rape Unit (NYPD, Sex Crimes Report Line

(212) 267-RAPE / 267-7273

Safe Horizon - formerly Victim Services Agency

(800) 621-HOPE / 621-4673

(212) 577-7777

Sanitation Action Center

(212) 219-8090

Senior Citizen Rent Increase Exemption (SCRIE)

(212) 442-1000

Social Security

(800) 772-1213

Street Lights, Traffic Signals & Signs
Department of Transportation

Dial 311or (212) NEW-YORK - outside NYC (212) 504-4115 TTY

Suicide Prevention 24-hour Hotline
Spanish

(212) 673-3000
(800) SUICIDE / (800) 543-3638
(800) 784-2433
(877) AYUDESE / (877) 298-3373

Taxi Complaints

(212) NYC-TAXI / 692-8394

Tenant Support Services (TSS) - HPD

(212) 863-5777

TOTLINE - Hotline referrals of infants under 3 yrs.

(800) 577-BABY / (800) 577-2229

Towed Car

(212) TOWAWAY / 869-2929

Victim Information and Notification Everyday (VINE)
Information about Inmate Custody Status

(888) VINE4NY / (888) 846-3469

Voter's Registration

(212) VOTE-NYC / 868-3692

Welfare Fraud
Human Resources Administration

(212) 274-5030

Women's Health Line

230-1111 (all area codes)

YOUTHLINE (City)

(800) 246-4646