Public Affairs

The Department of Public Affairs is the principal liaison to the public, mayoral agencies, federal, state, and local authorities for the New York City Comptroller’s Office.

It handles all external affairs.

Its work includes:

Community Action Center

The Community Action Center is the constituent service arm of the Comptroller’s office. It is the main point of contact for the office and the principal liaison to the public, mayoral agencies, federal, state, and local authorities.

Since its inception in 1990, the Community Action Center provides information and advocacy to New Yorkers that has facilitated resolutions to complaints about inadequate or lack of municipal service – from potholes to sanitation pick-ups, water and sewer charges disputes, pension payments, parking tickets and more. The Community Action Center helps to increase responsiveness and resolve problems that impact the quality of life for individuals, families, and neighborhoods in the City.

New Yorkers seeking assistance navigating City government can tap the resources of the Community Action Center team, who know how to maneuver through bureaucracy quickly and effectively.

Please call, fax, email, write, fill-out and submit our online Constituent Intake Form, or visit our office for a personal consultation with a Community Action Center staff member. The unit has resolved hundreds of thousands of cases, and we can help you too.

Assistance is available in multiple languages.

Community Affairs

The office sponsors and participates in activities that cultivate relationships with community organizations, residents, business owners, and other community stakeholders.

Borough Visits

The Comptroller visits with civic and community leaders to discuss specific issues.

Community Leader Meetings

The office brings together various constituent groups to discuss issues that impact their communities.

Community Outreach

The office attends 59 Community Board meetings monthly. Through this interaction, the staff collects information about community needs and interests and shares it with the appropriate units within the wider Comptroller’s Office.

The office also participates in local community events by hosting information tables to disseminate important information from the Comptroller.

Financial Education and Foreclosure Prevention Forums

The office, along with the Comptroller’s Community Action Center and the Division of Commercial Banking, sponsors forums to ensure New York City residents have access to sufficient banking services, including savings and credit, the home-buying process, and foreclosure prevention.

Clergy Meetings/Conferences

Clergy Conferences provide New York City’s faith-based community with financial education and economic/community development information.

In addition to these events, the Comptroller’s Office also recognizes the dedication and service of others through:

Annual School/Senior Citizenship Awards

Each year two students are awarded the New York City Comptroller Achievement Award. Similarly, in honor of National Senior Month, two senior citizens are awarded the New York City Comptroller’s Special Recognition Award.

Annual Clothing and Toy Drive

The office collects and distributes donations to needy children and families throughout the City.
The Community Action Center provides information and advocacy to New Yorkers including resolutions for inadequate municipal services such as potholes, sanitation pick-up, water and sewer charge disputes, pension payments, and parking tickets.