|
New York City Comptroller William C. Thompson, Jr. today announced
that he has rejected the $126 million contract naming Snapple as
the exclusive beverage vendor for all City public buildings.
“After thoughtful and thorough review of the matter, I have
concluded that Snapple was selected through a tainted process with
a predetermined outcome that was not the best deal for the City
of New York,” Thompson said.
Thompson’s decision was triggered by his audit – which
also was released today - of the separate agreement to exclusively
place Snapple in the City’s 1,200 schools. The audit found
that the Department of Education (DOE) conducted a flawed and inconsistent
selection process.
The audit found that Snapple’s monetary offer to the DOE
was less than that offered by other beverage suppliers. “Despite
the low offer, the DOE continued negotiations solely with Snapple,”
Thompson wrote the Mayor in a letter of objection to the Citywide
pact.
Thompson cited two clauses in the City Charter as additional grounds
for his actions. Under Charter Section 328 (b), Thompson is refusing
to register the contract because the Administration failed to submit
the entire Citywide agreement to the Franchise and Concession Review
Committee (FCRC). Instead, only the licensing portion of the agreement
was submitted for review.
Charter Section 328(c) allows the Comptroller to object to the
registration of a contract if “in the Comptroller’s
judgment there is sufficient reason to believe that there is possible
corruption in the letting of the contract.”
Supporting Thompson’s citing of Charter Section 328(c) is
evidence of misrepresentation by the New York City Marketing Development
Corporation (MDC) about its role in the selection of a vendor for
the DOE as well as potential conflict of interest issues concerning
Octagon, Inc., the marketing agent for the DOE selection process.
“Notwithstanding the gross deficiencies in the DOE process,”
Thompson wrote, “NYC Marketing selected Snapple for the $126
million Citywide Agreement based solely on the DOE award.”
Last year, the MDC signed the Citywide deal with Snapple to exclusively
sell water, iced tea, and chocolate drinks in all City buildings.
The contract was sent to Thompson’s Office on February 20th.
Thompson’s letter cites the following problems with the Citywide
agreement:
• MDC President Joseph Perello, when testifying before the
FCRC, misstated when discussions began on the Citywide deal. Perello
at the time said there was no citywide marketing opportunity contemplated
prior to the DOE selection of Snapple.
However, email communications reviewed during the audit counter
that. On August 21, five days before the MDC’s recommendation
of Snapple to the DOE, Perello told Deputy Mayor Dan Doctoroff of
the “larger City deal.”
• Octagon has potential conflict-of-interest issues in its
selection of Snapple. Octagon represents Cadbury, which is owned
by Snapple’s parent company, Cadbury-Schweppes, which stands
to benefit substantially through the sale of its products Citywide.
• The Comptroller maintains that the Citywide contract was
illegal under the City Charter because it pre-empts the authority
granted to the Comptroller and Borough Presidents as members of
the FCRC to review all franchises and concessions for City property.
The marketing portion of the agreement was never submitted to the
FCRC for approval.
Today’s audit reviewed the process by which the DOE awarded
the vending machine agreement to Snapple. In June 2003, the DOE,
based on a 2001 request for proposals (RFP), signed an interim authorization
for Octagon, Inc. to serve as the DOE’s agent for a vending
machine marketing and administration program. Octagon began a process
to pick a vendor. In September 2003, the DOE signed an interim agreement
giving Snapple the exclusive right to sell water and 100 percent
fruit juice products in machines in schools, guaranteeing that Snapple
would pay it a minimum of $40.2 million by August 2008.
The DOE is not required to adhere to the New York City Procurement
Policy Board or FCRC rules that other City agencies must follow.
Instead, New York State Education Law authorizes the Schools Chancellor
to establish DOE contract rules. The audit noted that the DOE did
not even follow its own rules. The audit found that:
• Snapple’s "best and final offer" was not
the most lucrative deal for the City: it was the lowest combined
juice and water bid placed by an individual company, was lower than
three juice only bids and was lower than three possible combinations
of juice only and water only bids placed by different beverage companies.
Inexplicably, Snapple was the only beverage company given the chance
to improve its "best and final offer." (See Audit, Table
1, Page 13)
• There were significant inconsistencies in the information
provided to potential bidders. This led to vendor confusion.
• Octagon’s evaluation of bids was flawed and led to
incorrect conclusions about the most lucrative offer.
• The DOE did not follow a fair vendor selection process.
The process for awarding the deal was “fundamentally flawed”
and the DOE failed to properly monitor the marketing agent it selected
to implement the process.
• Octagon made minimal efforts to solicit bids, prepared
an “inadequate” RFP and failed to hold a pre-proposal
conference. The DOE’s RFP manual states that selection committee
members should complete rating sheets on bids received. A summary
sheet showing each evaluator’s scores also should be prepared;
this was never done.
• The process for selecting the marketing agent became questionable
when its ownership changed hands prior to the interim authorization.
The DOE did not reopen the process or require a revised proposal
from Octagon after the ownership change.
• Octagon stands to collect “exorbitant compensation”
for its DOE services. The amount initially was $11.6 million, but
rose to $15.3 million, according to the DOE’s Jan. 29, 2004
contract with Octagon. After the audit raised these concerns, the
DOE informed the Comptroller that the contract would be amended.
If the DOE does amend the contract, Octagon’s compensation
could be reduced to a still staggering $7.6 million.
• Thompson called the additional compensation expected to
go to Octagon for the Citywide deal “unwarranted.” Part
of this compensation is an effort by the MDC to assume some of the
financial burden of the DOE agreement with Octagon.
“We conclude that the fundamentally flawed DOE vendor selection
process did not ensure that the New York City schools received the
best offer for the school vending opportunity, and was neither fair
nor reasonable,” Thompson said. “A better vendor selection
process could have led to additional and higher bids.
“A more careful review of the bids that were received could
have led to a more lucrative deal for DOE and our schools. This
has a direct effect on the level of funding for athletic programs
for our children."
Thompson made 10 recommendations, urging the DOE to cancel the
school vending machine contract with Snapple and conduct a new process
that complies with the DOE’s RFP manual and ensures a “fair
and reasonable result.”
He also recommended the DOE ensure that any concession and sponsorship
opportunities be handled through a well-structured RFP process in
which there is extensive public notification of potential bidders.
Such a process must provide detailed specifications and clear standards
to evaluate proposals; include a pre-proposal conference to ensure
all bidders receive consistent information, and, include a written
assessment of each proposal based on the stated standards.
Additionally, Thompson asked the DOE to: reopen an RFP process
or require a revised proposal before entering into any agreement
with a company that has experienced a change in ownership after
being selected through an RFP process; restructure and greatly reduce
Octagon’s compensation for its marketing and administration
work on the vending machine deal; not award any new marketing assignments
to Octagon in relation to the 2001 marketing RFP; and, seriously
consider the benefits of implementing the concession and sponsorship
RFP process itself or seeking the assistance of other City agencies
before hiring a marketing agent for any similar work.
The DOE has challenged many of the audit’s findings and recommendations.
Thompson, however, said the DOE’s response contained “numerous
falsehoods, misrepresentations, obfuscations and contradictions
about our findings.”
|