Community Action Center

Abandoned Car, Removal -
(Department of Sanitation)

311

Access-A-Ride

(646) 252-5252
(877) 337-2017 - Toll Free

Affordable Housing Hotline (Department of Housing Preservation & Dev.)	(212) 863-5610 (212) 863-5620 - Spanish
AIDS Hotline	311
Aging: NYC Department for the Aging NYS Office for the Aging	(212) 442-1100 (518) 474-4425; Toll-free (800) 342-9871
Alcohol, Tobacco, Firearms & Explosives	(800) 800-3855 or (202) 648-7777
Alcoholism & Substance Abuse Services	(646) 728-4533 or (518) 473-3460
Alternate Side Parking Information (Department of Transportation)	Dial 311 (212) NEW-YORK (639-9675)- outside NYC (212) 504-4115 TTY www.nyc.gov/html/dot/html/motorist/scrintro.shtml#2013
Alzheimer & Caregivers Resource Center	(212) 442-3086 or (212) 442-1000
Authorized Parking & Permits (Department of Transportation)	(212) 433-3100
Bail (NYC Cash Bail Information)	(212) 504-4321
Birth Certificates: 1910 to the present - DOH If born in 1909 or before: Municipal Archives	(212) 788-4500 www.nyc.gov/vitalrecords 311 or (212) 639-9675 from outside NYC
Board of Elections: NYC Board of Elections Voter Information NYS Board of Elections	(212) 487-5300 (866) VOTE-NYC (868-3692) (518) 474-6220
Buildings Department (NYC) Complaints	(212) 566-5000 311
Cable Television Consumer Complaints (NYS Public Service Commission)	(800) 342-3377
Centers for Disease Control	(800) CDC-INFO / (800) 232-4636 TTY: (888) 232-6348
Child Abuse & Maltreatment Hotline (NYS Central Register)	800) 342-3720 (518) 474-8740 outside NYS (800) 638-5163 - TTY
Children’s Services (Administration for)	(877) KIDS-NYC / (877) 543-7692
Civilian Complaint Review Board	(800) 341-CCRB / (800) 341-2272
Commission on Human Rights (NYC)	(212) 306-7450
Community Action Center (NYC Comptroller's Office)	(212) 669-3916 (212) 669-3450 - TTY (800) 800-6385 - Outside of NYC
Consumer Affairs	311 TTY: (212) 487-2710; (212) 487-3156

Crisis Counseling & Referrals

Mental Health & Substance Abuse 24-hr Hotline

(800) LIFENET (543-3638)
(800) 522-5353 – 8AM – 10PM
(877) 298-3373 – Spanish

Death Certificate:
1949 to the Present - DOH
1948 and Before - Municipal Archives

(212) 788-4500
311
(212) 639-9675 from outside NYC

Deeds, Mortgages & Tax Liens
(NYC Department of Finance)

(212) 361-7130

Deferred Compensation (NYC Labor Relations)

(212) 306-7760
TTY: (212) 306-7707

Department of Education (NYC)

(212) 374-6000

Divorces/Annulments Records:

Bronx
Brooklyn
Manhattan
Queens
Staten Island

(718) 590-5307
(718) 802-4107
(212) 669-2400
(718) 286-2829
(718) 816-2290

Domestic Partner Registration

(212) 669-2400

Domestic Violence & Emergency Intervention Services
Safe Horizon

(800) 621-HOPE / (800) 621-4673
(212) 227-3000

Drug Sale Complaint: 24-hour Hotline
(New York Police Department)

(888) 374-3784
(212) 374-DRUG

Elderly Crime Victims Resource Center

(212) 442-3103

Electrical Outage, Gas or Steam Leak

(800) 752-6633 - Con Edison
(800) 490-0075 - LIPA

Emergency Management (NYC Office of)	(718) 422-4800
Emergency Medical Service (EMS) (Fire Department of New York)	(718) 999-2772

Environmental Protection (NYC Department of):

Information & Complaints – 24-Hour

(Water, Sewer, Air, Noise, Asbestos, Hazardous Materials, Right-to-Know)

Water Billing & Metering Information

DEP One Stop Center)

311

(718) 595-7000
TTY: (718) 595-7099
(718) 595-4820

Equal Employment Practices Commission

(212) 615-8939

Equal Employment Opportunity Commission (NYC)

(212) 336-3620

Federal Trade Commission (FTC)

(202) 326-2222

FEMA (Federal Emergency Management Agency

(202) 646-2500

Finance Department (NYC)	311 (212) 639-9675 Outside NYC (212) 504-4115 - TTY
Fire Department of New York Fire Calls & Emergencies Fire Prevention Arson Hotline Complaints	(718) 999-2000 911 (718) 999-2542 (718) 722-3600 (718) 999-2541
Food & Drug Administration (U.S.)	(888) INFO-FDA / (888) 463-6332
Gas Leak: Con Edison National Grid	(800) 752-6633 (718) 643-4050
Health Department - New York City HIV/AIDS Prevention & Control Poison Control	(347) 396-7728 (212) POISONS or (212) 447-8152/3
Heat, Hot Water, Housing Complaints – 24-Hour	311 TTY: (212) 504-4115
Home Care Information Hotline (NYS)	(800) 628-5972
Home Energy Assistance Program (HEAP)	(800) 692-0557

Homeless Services (NYC Department of)

Emergency Assistance
Client Advocacy Hotline

(212) 361-8000
311
(800) 994-6494

Housing Authority (NYC) – Information

Customer Contact Centers

(212) 306-3000
TTY: (212) 306-4845
(718) 707-7771

Housing Code Enforcement
(Department of Housing Preservation & Development )

Bronx
Brooklyn/Staten Island
Manhattan
Queens
SRO Compliance
Building Registration Assistance

(718) 579-6790
(718) 802-3664
(212) 234-2541
(718) 286-0800
(212) 863-8515
(212) 863-7000

Housing Court:

Brooklyn
Bronx
Manhattan
Queens
Staten Island

(718) 466-3025
(347) 404-9201
(646) 386-5750
(718) 262-7145
(718) 675-8452

Housing & Community Renewal (DHCR)
Complaints: Rent-Regulated Apartments

(718) 739-6400

Human Resources Administration Information Line

(718) 557-1339

Internal Revenue Service

(800) 829-1040

Lead Poisoning Information

(212) BAN-LEAD / 226-5323

Legal Aid Society

(212) 577-3300

Marriage License:

Manhattan: (8:30AM - 4:00PM )
Bronx: (9:00AM - 4:00PM)
Brooklyn: (9:00AM - 4:00PM)
Queens: (8:30AM - 4:00PM)
Staten Island: (9:00AM - 4:00PM)

(212) 669-2400
(718) 590-5307
(718) 802-4107
(718) 286-2829
(718) 816-2290

Medicaid Information - NYC

(718) 557-1339

Mitchell-Llama Program
(Department of Housing Preservation & Development)

(212) 863-6500

New York State Department of Taxation

(800) 748-3676
(212) 459-7781 or (518) 457-5431

Parking Meters, Defective
(NYC Department of Transportation)

Dial 311
(212) 504-4115 TTY

Parking Violations Bureau

(718) 422-7800 or 488-5710
(718) 802-3555 - TTY

Parks Department:
tree trimming or removal of dead tree

(212) 360-TREE (8733)
(800) 201-PARK (7275)

Partnership for the Homeless

(212) 645-3444

Passport Information Center (U.S.)

(877) 487-2778

Payroll Administration (OPA – NYC)

(212) 669-8555

People with Disabilities
Mayor's Office - NYC

(212) 788-2830 or (212) 788-6729
(212) 788-2838 - TTY

Pest Control - General Complaints

311

Poison Control

(212) POISONS / (212) 764-7667
(212) 447-8152/3
(800) 222-1222
(212) VENENOS - Spanish
(212) 689-9014 - TTY

Police Department (New York) – Public Inquiry & Request

Emergencies
General Information
Auto Crime Division
Crime Prevention
Crime Stoppers
Gang Resistance Education & Training (G.R.E.A.T.)
Homeless Outreach Unit
Property Clerk Division

(646) 610-5541
911
(646) 610-5000
(718) 353-7960
(212) 614-6741
(646) 610-6806 or (800) 577-TIPS

(718) 834-8855
(212) 358-8270
(646) 610-5905

Potholes & Sidewalk Repairs

Customer Service Division

311; (212) 504-4115 TTY
(212) 839-7100

Rent Guidelines Board

(212) 385-2934

Safe Horizon – (formerly Victim Services Agency)

(800) 621-HOPE / (800) 621-4673
(212) 227-3000

Sanitation Customer Service Unit

(646) 885-DSNY (3769)

Senior Citizen Rent Increase Exemption (SCRIE)

311

Social Security Administration

(800) 772-1213
(800) 325-0778 - TTY

Street Lights Outage, Missing Traffic Signals & Signs
(Department of Transportation)

311
(212) 504-4115- TTY

Suicide Prevention 24-hour Hotline
Spanish

National Suicide Hotline

(800) LIFENET/ (800) 543-3638
(877) AYUDESE / (877) 298-3373
(800) 784-2433

Taxi & Limousine Commission

(212) 227-6324

Tow Pounds

Bronx
Brooklyn
Manhattan
Queens

(718) 585-1385 or (718) 585-1391
(718) 694-0696
(212) 971-0771 or (212) 971-0772
(718) 786-7123 or (718) 786-7136

Veterans Helpline

Veterans Affairs Medical Centers:

Bronx
Brooklyn
Manhattan
Primary Care Center

(800) 827-1000 or (202) 273-5400

(718) 584-9000
(718) 836-6600
(212) 686-7500
(718) 526-1000

Victim Information and Notification Everyday (VINE)
Information about Inmate Custody Status

(888) VINE4NY / (888) 846-3469

Voter's Registration

(212) VOTE-NYC / (212) 868-3692

Welfare Fraud
(Human Resources Administration)

(212) 274-5029/30/31

YOUTHCONNECT (NYC)

(800) 246-4646