New York City Comptroller Mark Levine Launches First-of-Its-Kind Dashboard to Increase Accountability on City Vendor Contracting and Payment Delays

New York, NY — The Office of New York City Comptroller Mark Levine today released a first-of-its-kind Late Contracts Dashboard, providing the public with a real-time view of key performance indicators on contract registration delays, a key contributor to late payment issues for nonprofits.  This is part of the Office’s commitment to government transparency and accountability, and addressing longstanding challenges nonprofits and human service vendors have faced getting paid on time.    

“Nonprofits provide many of the vital services New Yorkers regularly rely upon – but the City’s delays in the contract registration process means we are pushing them to the brink — forcing them to wait for months, if not years, to be paid,” said City Comptroller Mark Levine. “Nonprofits should be incentivized to do business with the City because we can provide stability, not be dissuaded by our delinquency. This dashboard will give us a clearer picture of the needs of our nonprofit partners and the delinquency they are being asked to contend with.” 

“City government relies on human services providers to play an integral role in communities throughout the five boroughs, but longstanding delays in the contracting and procurement process have brought the entire sector to the brink,” said Michelle Jackson, Executive Director of the Human Services Council of New York. “The launch of the Comptroller’s Office dashboard is a major step in the right direction towards ensuring nonprofits are reliably paid on time and in full for the vital work they do. Transparency is a prerequisite for accountability and reform.” 

Delayed contract registration can contribute to payment delays, which can place significant financial burdens on nonprofit organizations and businesses, forcing vendors to rely on private financing to manage cash flow, meet payroll, and sustain operations while awaiting payment. The Late Contracts Dashboard was developed after nonprofit roundtable discussions earlier this year in which the Comptroller overwhelmingly heard about delays in the contracting process. 

Although City agencies have been subject to various accountability measures intended to reduce contract retroactivity, the Comptroller’s 2025 Caught in the Slow Lane report found that these efforts have not produced meaningful improvements for nonprofit providers. Unlike every other step in the City’s procurement and contract registration process, the role of the Comptroller is the only one with a mandated timeframe set at a maximum of 30 days, which has been halved in practice and is the final step in the process. 

The Late Contracts Dashboard uses live data sourced directly from Checkbook NYC, which allows vendors, policymakers, and the public to: 

• Access and Visualize Data by Contract Volume, Contract Value, or Average Days Late. Users can toggle between tabs, each of which includes respective data depicted in bar graph format. 

• Filter Data by Agency, Vendor, MWB/E Category, Industry, or Non-Profit Status. These filters can be applied in any combination for users to search for trends as they develop in real-time. 

• Compare Within or Across Fiscal Years. Data dates back to FY 2011, allowing users to analyze and visualize long-term and short-term trends alike. 

You can click here to access the Contracts Dashboard: https://www.checkbooknyc.com/late-contracts